Mehen OEM Service

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	OEM Service

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Q1: What is Mehen's official definition	Q1: What is Mehen's official definition of an OEM?
of an OEM?	Mehen defines an OEM (Original Equipment Manufacturer) as an entity or organization that
Q2: What are the key differences	integrates a customized or embedded Mehen product in its own unique solution for sale to its
between a Traditional VAR	customers. The proof of this concept is that the Mehen product must be significantly
business model and an OEM	transformed. The OEM Partner primarily uses its own company logo and brand name on its
model?	solution and it markets, sells and provides technical and warranty support directly to its
Q3: What baseline requirements	customers.
does an OEM Partner need to	Q2: What are the key differences between a Traditional VAR business model and an OEM
meet in order to be authorized	model?
by Mehen?	A traditional VAR (Value-Added Reseller) will typically load a proprietary application and/or
Q4: Can Value-Added Resellers	incorporate Third Party options and resell the product under the MEHEN brand name to their
apply to become OEM?	customer base. An OEM will significantly transform the Mehen Product and resell the bundled
Q5: What is the process to become	or embedded product as their own solution under their brand name. The OEM seller can add
an Mehen Authorized OEM	their own Concept and Technology/Patent onto the Mehen's original products. Of course
Partner?	Mehen cannot use any of their own Concept and Technology/Patent.
Q6: Are Mehen Authorized OEM	Q3: What baseline requirements does an OEM Partner need to meet in order to be
Partners same to Exclusive	authorized by Mehen?
Distributor?	The following are the baseline requirements for an Mehen OEM Partner:
Q7: Can Mehen Authorized OEM	Submit a completed Global OEM Application Form.
Partners purchase Mehen	Submit an ownership certification for its Brand (and Logo).
Products directly from Mehen or	Submit an ownership certification for its technology/patent if needed.
from an Mehen Authorized	Mehen will not give up the ownership of its Patent and Brand to global or certain territory OEM
Distributor?	Partners.
Q8: Is there any extra cost for your	OEM will not resell or expose the special pricing on the Mehen productions as a separate line
OEM request?	item from their solution to their end customers.
	OEM is responsible for installation, maintenance and providing 1st Level Support (at a
	minimum) to their end customers via their own support and warranty services.
	OEM adds to the Mehen productions a substantial amount of the OEM Value-Added Solution
	as a fully integrated and inseparable element of the OEM Product and resells the solution
	under its own OEM brand name. Other criteria applies, such as selling primarily face-to-face
	with full ownership for the sales & marketing cycle, sales-out reporting to Mehen, no traditional
	Mehen Reseller rebates available.
	Q4: Can Value-Added Resellers apply to become OEM?
	Value-Added Resellers may apply to become an Mehen OEM Partner via the OEM Application
	Form process. In the event that Mehen approves the VAR as a Mehen OEM; the VAR's OEM
	sales will not eligible for benefits associated with the Mehen Authorized Reseller Programs,
	as these are two separate and distinct business and programs offerings with separate
	partner requirements.
	Q5: What is the process to become an Mehen Authorized OEM Partner?
	In order to participate in the Mehen OEM Program, partners must first submit a completed
	OEM Application form to Mehen for initial review and pre-qualification prior to issuance of
	special OEM sell-through pricing and must agree to the terms of the Business Development
	Agreement( BDA) and OEM Custom Product Addendum. The completed and signed OEM
	application form with required documentation should be mailed to oem@mehen.com or fax to
	0086-25-51199344.
	Q6: Are Mehen Authorized OEM Partners same to Exclusive Distributor?
	No, all Mehen's OEM Partners are not Exclusive Distributors global and/or territory of Mehen.
	Q7: Can Mehen Authorized OEM Partners purchase Mehen Products directly from Mehen
	or from an Mehen Authorized Distributor?
	Yes, Mehen authorized OEM Partners have the flexibility to purchase either directly from
	Mehen or from an Mehen Authorized Distributor. The process for becoming Authorized OEM
	Partner(as outlined in Question #5 herein) will be followed whether the product is sourced
	from Mehen or from Authorized Distributor.
	Q8: Is there any extra cost for your OEM request?
	Usually extra cost 35$ if the quantity is less than 10.
	Cost free (inluding special panel, logo and operation manual etc.) if the quantity is more than
	10 machines.

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